This Privacy Policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the soultribenow.com website ("Website"), "Soul Tribe!" mobile application ("App", or “Application”) and any of their related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "You" or "Your") and this Website operator and Mobile Application developer, “Soul Tribe! Connect LLC” ("Operator", "We", "Us" or "Our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
If you wish to use some of the features on the Services, you may be asked to provide certain Personal Information. We receive and store any information you knowingly provide to us when you create an account, publish content, pay for our Services, or fill any online forms on the Services. When required, this information may include the following:
You can choose not to provide us with your Personal Information, but this may inhibit you from using some of the features on the Services.
Geographical Location
If you give us access to your location to use the Services, we will collect information about your WiFi access points in addition to your longitude and latitude. This information may save your device’s coordinates to make certain features available to you making it easier for you to interact with Users who are close by. Your general location will be displayed to Users who see your profile.
You may opt out of sharing your location any time in your phone under the App settings however, this may inhibit you from using the full functionality of the Services.
Information Shared from Third-Party Sources
Some of the information we collect is directly from you via the Services. However, we may also collect Personal Information about you from other sources such social media platforms. Personal Information collected from other sources may include demographic information such as age and gender, device information, such as IP addresses, and location.
Payment and Subscription Services
We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies here.
Cookies
When using our Site and App, we may use cookies to help personalize your online experience and collect personal information from you. A cookie is a text file that is placed on your hard disk by a web page server which allows us to recognize and remember you. We may use cookies to collect, store, and track information for statistical purposes to operate the Services.
You may set your browser and your mobile device settings to block cookies, however doing so may not allow you to access some of the features that we offer.
Surveys and Success Stories
We may contact you to ask for your participation in surveys based on our Services so we can learn how to better provide you with an awesome experience. We may also contact you to ask if you would like to provide feedback or share any success stories from the connections you have made on Soul Tribe! Such surveys and testimonials are optional, and more information will be provided at the point of contact.
Contacting Customer Services
In the event that you wish to contact Customer Support, we will receive your email address and name, and may track your IP address, as well as the information you send to us to help resolve your inquiry. Records of our communications with you including any complaints that we receive from you about other Users (and from other Users about you) may be retained after the deletion of your account.
To provide you with the best experience possible, we may use your Personal Information and other shared information to:
In addition to these practices, your Personal Information such as your images, information shared on your profile, messages, and posts, are subject to review and moderation. Any content or account found in breach of the Terms of Use, can be subject to a warning and/or the user’s access may be restricted and/or blocked. User’s reserve the right to contact Soul Tribe! to contest or require clarification on any decisions made. Contact email: contact@soultribenow.com
We reserve the right to terminate or restrict your account if we find any content or account to be inconsistent with our Terms of Use.
Third Party Service Providers
We may utilize certain third parties to perform functions and provide services to us (“Service Providers”). To provide our Services the following Service Providers are utilized:
Such third-party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain the same privacy protections as this Policy. We suggest that you review their respective privacy policies.
Advertisements
We want to provide you with the best experience on our App even down to the advertisements! That is why we will provide advertisements which add to our vortex of inspiration. Such advertisements may include inspirational services and products, coaching, manifestation tools, (etc). We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use aggregated and non-identifying information (such as age, gender, and general location) to deliver tailored advertisements to the intended audience.
Although the Services may link to other resources (such as websites from the advertisements), we are not, directly, or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Services may be "affiliate links". This means if you click on the link and purchase an item, the Operator will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.
3. Disclosure of Information
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may contract with other companies and share your information with our trusted third parties that work with us, any other affiliates, and subsidiaries we rely upon to assist in the operation of the Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. These third parties are given Personal Information they need only to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We may also access your Personal Information for the purposes of moderation to monitor the activity on the App and content shared. Information which will be viewed and may consequently be shared if deemed necessary may include name and user registration details, profile information, content of messages, videos, and photographs.
We do our best to keep the information you share with us secure from unauthorized access, use, or disclosure. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% protected from unauthorized access, hacking, fraud, data loss, or other breaches. We cannot guarantee the security of your Personal Information and data while it is transmitted to our site and any transmission of information is at your own risk. Therefore, while we strive to protect your Personal Information, you acknowledge that:
In addition, there are certain safeguards you can implement which can aid in the safety of your information.
When you post information about yourself or communicate with other Users, the amount of personal information you share is at your own risk.
A trusted third-party is utilized as our server provider and data is stored within the United States of America. We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
You can update the Personal Information you share (except for your date of birth) in your profile. The Personal Information you can delete may change as the Services change. When you delete Personal Information, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary for any legal purposes.
It is our hope that you join our tribe and stay within our community! However, if you would like to deactivate your account and you have an Android account, you can contact us at contact@soultribenow.com, and we will be able to deactivate your account for you. Apple users can deactivate their accounts within the application itself. If you entered an incorrect date of birth and need to correct it, proof of legal identification will be required and you can contact us using the email above.
Although we are very proud of our creation and would like to grow and expand our community of conscious creators, you must be at least 18 years of age to use the App. If you are less than 18 years of age we ask that you do not open an account with us. If we become aware of any minors or anyone under the age of 18 who has created an account with us, we will take necessary steps to terminate their account.
You may exercise certain rights regarding your information processed by us. You have the right to do the following:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form or send an email at: contact@soultribenow.com.
We reserve the right to modify this Policy or its terms relating to the Services from time to time as we grow and evolve. When we do, we will send you an email notifying you. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.
Effective Date
This Privacy Policy was last updated on November 8, 2022.